You can exchange the product bought from our website within 7 days from order delivery date, for any reason including SIZE Change, no questions asked, as long as it is returned to us in its original packaging, in unused condition with all Tags and Labels intact, and is accompanied with its Original bill
We provide reverse pick up facility for most of the locations in India however, for locations where the reverse pick up facility is still not available for return/exchange, the customer needs to send the package to our warehouse address. Kindly get in touch with the Customer Care team for any assistance. https://idshoesonline.myshopify.com/apps/ezy/returns
If you want to exchange your bought product with a different product, having a different selling price, then you should cancel your original order by booking a return on our website and place a new order.